Platform & System

WEBHOOK_DELIVERY_FAILED Webhook Delivery Failed

System API Platform

TikTok attempted to deliver a webhook notification to your configured endpoint but received a non-2xx response or a timeout. After multiple failures, TikTok may disable your webhook.

What causes this error?

TikTok attempted to deliver a webhook notification to your configured endpoint but received a non-2xx response or a timeout. After multiple failures, TikTok may disable your webhook.

How to fix it

  1. Check your endpoint: Ensure it’s publicly accessible and responds with 200 within 5 seconds.
  2. SSL certificate: Your endpoint must use valid HTTPS.
  3. Processing: Accept the webhook immediately and process the payload asynchronously.
  4. Re-enable: If disabled, re-register the webhook through the API.

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