Platform & System
WEBHOOK_DELIVERY_FAILEDWebhook Delivery Failed
SystemAPIPlatform
TikTok attempted to deliver a webhook notification to your configured endpoint but received a non-2xx response or a timeout. After multiple failures, TikTok may disable your webhook.
What causes this error?
TikTok attempted to deliver a webhook notification to your configured endpoint but received a non-2xx response or a timeout. After multiple failures, TikTok may disable your webhook.
How to fix it
- Check your endpoint: Ensure it’s publicly accessible and responds with 200 within 5 seconds.
- SSL certificate: Your endpoint must use valid HTTPS.
- Processing: Accept the webhook immediately and process the payload asynchronously.
- Re-enable: If disabled, re-register the webhook through the API.
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