Creative & Ads
VIDEO_FORMAT_UNSUPPORTEDUnsupported Video Format
CreativeVideoAd Review
The video file format you uploaded isn't supported. TikTok accepts MP4, MOV, MPEG, 3GP, and AVI formats for ad creatives.
What causes this error?
The video file format you uploaded isn’t supported. TikTok accepts MP4, MOV, MPEG, 3GP, and AVI formats for ad creatives.
How to fix it
Convert your video to MP4 (H.264 codec, AAC audio) which is the most reliable format across all TikTok placements. Use ffmpeg or a video conversion tool to transcode.
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