PRODUCT_FEED_SYNC_FAILED Product Feed Sync Failed

TikTok was unable to fetch or parse your product feed URL. This could be due to the feed URL being unreachable, the file being malformed, or authentication issues.

What causes this error?

TikTok was unable to fetch or parse your product feed URL. This could be due to the feed URL being unreachable, the file being malformed, or authentication issues.

How to fix it

1. Test the URL: Ensure it’s publicly accessible or configure proper authentication.
2. Validate format: Product feeds must be valid CSV, TSV, XML (Google Merchant format), or JSON Lines.
3. Check required fields: Each product must have id, title, description, availability, condition, price, link, and image_link.
4. File size: Ensure the feed is under TikTok’s size limits.