Account & Billing

PAYMENT_FAILED Payment Method Failed

Account Billing Verification

TikTok attempted to charge your payment method but the transaction was declined. This could be due to an expired card, insufficient funds, or the bank blocking the international transaction.

What causes this error?

TikTok attempted to charge your payment method but the transaction was declined. This could be due to an expired card, insufficient funds, or the bank blocking the international transaction.

How to fix it

  1. Update payment: Go to TikTok Ads Manager → Billing → Payment Methods and update your card.
  2. Contact bank: Some banks block charges from TikTok’s merchant processor. Call your bank to whitelist the transaction.
  3. Try another card: Add an alternative payment method as a backup.

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