1885585 Account in Penalty State

Your ad account has been placed in a restricted penalty state due to repeated or severe policy violations. Unlike a full disable, your account still exists but is severely limited in what it can do—budgets are capped and new campaigns may be blocked.

What causes this error?

Your ad account has been placed in a restricted penalty state due to repeated or severe policy violations. Unlike a full disable, your account still exists but is severely limited in what it can do—budgets are capped and new campaigns may be blocked.

How to fix it

1. Review Account Quality: Check your Account Quality score in Business Manager—it will list every violation that contributed to the penalty.
2. Fix all flagged issues: Remove or edit every ad that was flagged. Meta tracks your violation history, so you need a clean record going forward.
3. Appeal if necessary: If you believe the penalties are unjust, submit an appeal through the Account Quality dashboard. Be specific about why you believe each flagged ad was compliant.