Graph API

17 User Request Limit Reached

API Error REST Code 17

Your app or account is making too many API calls in a short window. Meta enforces strict rate limits to maintain platform stability.

What causes this error?

Your app or account is making too many API calls in a short window. Meta enforces strict rate limits to maintain platform stability.

How to fix it

  1. Implement backoff: Pause your scripts! If you keep hitting the endpoint while rate-limited, Meta will penalize you further. Wait 10-15 minutes.
  2. Batch Requests: Stop sending single requests for every ad. Use the Graph API Batch endpoint to request up to 50 items simultaneously.
  3. Check the headers: Read the x-app-usage header Meta returns—it gives you exact percentages of your rate limit usage.

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