Account & Billing

1487734 Unsettled Account

Billing Suspended

The account has an unpaid invoice from a previous billing cycle. Meta restricts creating new campaigns or turning active ones on until the balance is cleared.

What causes this error?

The account has an unpaid invoice from a previous billing cycle. Meta restricts creating new campaigns or turning active ones on until the balance is cleared.

How to fix it

Navigate to “Billing & Payments” and simply pay the overdue balance. If you’re an agency, immediately contact your client to update their payment method.

Want your Meta Ads to outperform?

The Automation Engine supercharges your Instagram and Facebook Ad performance using conditional automation™ via signals like weather, daypart, Amazon availability and more.