Account & Billing
OUT_OF_BALANCEAccount Out of Balance
BillingFunds
Prepaid funds have been depleted to zero.
What causes this error?
This advertiser uses a ‘deducted-from-balance’ or ‘prepaid’ invoicing method. The pre-loaded funds have hit zero, acting like a hard stop on all active campaigns.
How to fix it
You’ll need to top up your prepay balance or switch the account over to a standard reliable credit card payment method in Seller Central.
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